Inside Self-Storage

Self-Storage Manager

A Self-Storage Manager's Secrets to Providing Top-Notch Service

Great self-storage customer service boils down to honest, open, human interaction. Eye contact, a warm smile and a nice handshake are all great starts, but every self-storage manager must step it up from the beginning. ...More
October 19, 2009 Gina Six Kudo
Posted in Articles
Motivating Self-Storage Managers in Tough Economic Times

In self-storage, creating employee motivation starts with hiring the right manager and setting the right goals, along with having positive leadership and rewarding employees when they go above and beyond the scope of their position. ...More
October 17, 2009 Matthew Van Horn
Posted in Articles, Management, Marketing
Being a Self-Storage Manager in a Challenging Age: Tips for Success

Today’s facility manager must possess effective sales skills, know-how to collect and increase revenue, and a professional look and demeanor to clearly differentiate himself from his many competitors. ...More
October 15, 2009 Bob Copper
Posted in Articles, Management
Why Should They Hire YOU? Tips for a Wannabe Self-Storage Manager

With so many people out of work these days, many would happily try their hand at managing a self-storage facility, even though they may know nothing the job. For those seeking a self-storage manager position, here are some tips to get noticed and start off on the right foot ...More
October 11, 2009 Linnea Appleby
Posted in Articles
Equity Based Services Sales Up 13 Percent From a Year Ago

Equity Based Services (EBS), which operates 63 self-storage locations in 11 states, reports sales are up 13 percent from a year ago. ...More
October 6, 2009
Posted in News, Construction, Finance, Real Estate
The Pros and Cons of Third-Party Self-Storage Management

If you’re a self-storage owner considering a third-party management company, you should do your homework before handing over the keys to your valuable investment. ...More
October 1, 2009 Noah Springer
Posted in Articles, Management, Marketing
Being the Customer's Ultimate Self-Storage Solution (By Being Other Things First)

Good customer service is important for the success of any self-storage business, but in the current economic climate, it’s even more critical. There are several things a self-storage operator must “be” to help the consumer decide if the facility is the solution he is ...More
September 25, 2009 Linnea Appleby
Posted in Articles, Management
Proven Management Services Expands Self-Storage Focus

Proven Management Services, a company providing self-storage management, consulting, training and site-analysis services, has expanded to have a nationwide focus. ...More
September 14, 2009
Posted in News, Management
Self-Storage Retail: Become a Merchandise-Selling, Cash-Extracting Expert

Once a self-storage manager has a hard-earned customer, he should generate as much revenue from that relationship as possible. Here’s a simple and repeatable process self-storage managers can use to turn themselves into merchandise-selling, cash-extracting experts. ...More
September 13, 2009 Kenny Pratt
Posted in Articles
Self-Storage Real Estate Challenges: Pricing, Debt and the Market

The problems self-storage owners and investors are facing today fall into three general categories: facility pricing, old debt/new debt, and the real estate market. ...More
August 30, 2009 Michael L. McCune
Posted in Articles, Finance, Real Estate

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