Inside Self-Storage

Self-Storage Manager

The Search for the Ideal Self-Storage Manager: Tips for Employment Ads, Reviewing Resumes and Interviewing

The single most critical factor in determining the success of a self-storage property is simple: It’s the manager! Follow these steps to make sure you’re searching for managers the right way. ...More
October 18, 2010
Posted in Articles, Management
Top 10 Things Done by Great Self-Storage Managers: Learn, Listen, Analyze and More

Great self-storage managers make all the difference to a store’s bottom line by making things happen. This article outlines the top 10 things these self-storage managers do, so new and existing facility staff can identify areas to improve and learn for ultimate success. ...More
October 16, 2010 By Anne Ballard
Posted in Articles, Management
Self-Storage Talk: Camaraderie Defined

Although I've only met a handful of my Self-Storage Talk friends face to face, I know they'll always be there when I have question, when I need to vent or when I want to share great news. ...More
October 14, 2010 By Gina Kudo
Posted in Blog, Management
Do Customers PREFER Your Business? Mystery Shopping Gauges Self-Storage Sales and Service Skills

Mystery shopping is an invaluable training tool operators can use to ensure their employees regularly excel at customer service. ...More
October 14, 2010
Posted in Articles, Management
Holiday Charities and Self-Storage Operators: Who Will You Reach Out to This Year?

The holidays may still be a few weeks away, but now’s the time to reach out to your community and offer help. Most charitable organizations have been working on their holiday drives for several months already and are now looking for partners. ...More
October 13, 2010 By Amy Campbell
Posted in Blog, Marketing
Weirdo Watching: A Daily Occurrence for Self-Storage Operators

Whenever you ask a self-storage operator to tell you about one of his strange tenants, he doesn't have to think too hard to come up with a crazy story about one of his resident weirdos. ...More
October 13, 2010 By John Carlisle
Posted in News, Management
I Got a Job as a Self Storage Manager, Now What? Understanding Tenants and What to Expect From Your Position

You've landed a job as a self-storage facility manager, but do you know what to expect from the position? This article discusses the skills, traits and expectations that will help you understand customers, meet their needs, be effective in your role as manager, and more. ...More
October 12, 2010 By Mel Holsinger
Posted in Articles, Management
Motivating Self-Storage Managers Through Sales Training and Practice

Rather than relying on incentive programs to motivate managers, self-storage operators should implement ongoing sales training and practice to help managers build sales skills and enjoy greater success. ...More
October 10, 2010 By Kenny Pratt
Posted in Articles, Management
The Political Side of Job Stress: Clashing With Coworkers

For many people in America, their job is a source of great stress. A demanding workload and cranky clients represent common types of work strain, but potentially more wearing is the angst created by difficult colleagues. What do you do when your job stress stems from the ...More
October 8, 2010 By Teri Lanza
Posted in Blog, Management
Bad Month at Your Self-Storage Facility? Managers Discuss How to Turn Things Around

A facility manager with the username Loomis Self Storage recently ventured to Self-Storage Talk, the industry’s largest online forum, looking for help. His Northern California facility is coming off a tough September―in fact, the worst month in six years. Fellow managers ...More
October 6, 2010
Posted in News, Management

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