Inside Self-Storage

Self-Storage Manager

Are You a Self-Storage Superstar?

Realistically, no one can be a superstar on the job every day. Still, it’s important that most days you are at your best. The December issue of ISS, our annual staffing, training and management issue, is here to help, with articles for both self-storage managers and owners. ...More
November 12, 2010 By Amy Campbell
Posted in Blog, Management
Sentry Self Storage Awarded Management Contract for United Stor All in Florida

Sentry Self Storage LLC, which provides management services to independent self-storage owners and investors, has been awarded the management contract for United Stor All in Orlando, Fla. ...More
November 10, 2010
Posted in News, Management
Self-Storage Operators Discuss Customer Confidentiality Best Practices

Running a self-storage facility means keeping your word to customers about protecting the security of their items and their privacy. However, the methods by which each facility protects customer information are not uniform. These discrepancies have sparked a worthwhile ...More
November 9, 2010 By John Carlisle
Posted in News, Management
Three Tips to Make Self-Storage Talk Even More Useful

Self-Storage Talk has several shortcuts, tips and tricks that can make using the forum easier, more fun and more productive. ...More
November 9, 2010 By John Carlisle
Posted in Blog
Organizing a Comprehensive Ad Campaign for Self-Storage: Incorporating Print, Web and Other Media

For your self-storage facility to combat the increase in square footage, the poor economy, and the insane amount of discounting being promoted, you must have a comprehensive marketing plan that covers print, Web and promotional materials. ...More
November 9, 2010
Posted in Articles, Management, Marketing
Time for a Difficult Workplace Conversation? Four Steps to Make It Easier

No matter what your profession or level in your company, at some point, you’re going to have to initiate a “difficult conversation” with a boss, co-worker or colleague. Many people simply avoid the situation, but a better option is to learn the skills needed to have these ...More
November 7, 2010
Posted in Articles, Management
California Self Storage Association Hosts Education Event Focusing on New Lien Law

The California Self Storage Association (CSSA) will host a five-hour manager-education event on the state’s new self-storage lien laws, Dec. 2, in Burbank, Calif. ...More
November 4, 2010
Posted in News, Legal Issues, Management
Top 10 Customer-Service Mistakes and How to Avoid Them

Many of the most common customer-service mistakes can be corrected or avoided with employee guidance, supervisor patience and a commitment to putting the customer first. ...More
November 3, 2010
Posted in Articles, Management
N.Y. Police Find $100K in Counterfeit Handbags at Self-Storage Facility

Two men from Queens, N.Y., have been charged with counterfeiting after police discovered a self-storage unit filled with fake Coach and Louis Vuitton handbags. ...More
November 1, 2010
Posted in News
Managers Talk Maintenance on Self-Storage Talk

When it comes to self-storage facility maintenance, there's no better place to get advice—or share some—than Self-Storage Talk. ...More
November 1, 2010 By John Carlisle
Posted in Blog, Management

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