Today’s managers are so much more than simple caretakers. Self-storage managers are responsible for a facility’s marketing, daily and monthly maintenance, signage, security, renovations, curb appeal, sales, customer service, site inspections, lien sales and auctions, community relations, website, ancillary services and products, and more. Day-to-day self-storage operation requires a different set of skills that includes the handling of operational essentials, customer-service savvy, phone etiquette, legal know-how, and sales and marketing finesse. Managers must define their markets, determine rental rates and concessions, deal with the media, choose effective advertising, and understand online marketing all while keeping an eye on the facility’s bottom line.
- Inexpensive Tips to Help Self-Storage Operators Enjoy a More Profitable Spring/Summer Season
- Authorities Say Kiwi Self Storage Not at Fault for Arson Fire
- Self-Storage Facility Advertising: Avoiding the Liability Caused by Misleading Statements
- New Online Marketing Tactics for Self-Storage: Algorithm Update and Social Media Features and More
- Hiring Your Next Self-Storage All-Star
- Storage.com Integrates With Self Storage Manager Software Program
- Carolina Panthers’ Luke Kuechly to Greet Fans at Uncle Bob's Self Storage in Charlotte, NC
- Heartbleed: Is Your Self-Storage Business Vulnerable to This Bug?
- A-1 Self Storage Game-Show Spoof: ‘Show Me Your Unit’ Round 3
- Your Self-Storage Business Is Talking … Are You Listening?