Today’s managers are so much more than simple caretakers. Self-storage managers are responsible for a facility’s marketing, daily and monthly maintenance, signage, security, renovations, curb appeal, sales, customer service, site inspections, lien sales and auctions, community relations, website, ancillary services and products, and more. Day-to-day self-storage operation requires a different set of skills that includes the handling of operational essentials, customer-service savvy, phone etiquette, legal know-how, and sales and marketing finesse. Managers must define their markets, determine rental rates and concessions, deal with the media, choose effective advertising, and understand online marketing all while keeping an eye on the facility’s bottom line.
Free Webinar on Self-Storage Concessions Presented by SkilCheck, April 15
Carol Krendl, owner and CEO of SkilCheck Services, will host a free webinar for self-storage operators on April 15, 10 a.m. PT, on how to effectively offer concessions. ...More
Witness Spots Man Breaking Into Michigan Self-Storage Facility, Calls Police
Police arrested a man Thursday after he was observed breaking into a self-storage unit at Advanced Self-Storage in Port Sheldon Township, Mich. ...More
Access Self Storage in New Jersey Launches E-Waste Recycling Program
Access Self Storage in Franklin Lakes, N.J., has launched an e-waste recycling program for residents and businesses with fewer than 50 employees. ...More
What Is a Self-Storage Manager?, Part 2
In the last blog, I shared with you a story of an owner with a bad attitude. This time, it’s managers who will take the heat. ...More
Thieves Nab More Than $3K in Items From Pennsylvania Self-Storage Facility
Police in Irwin, Pa., are investigating a recent theft of about $3,300 worth of goods from a unit at a self-storage facility. ...More
U-Haul of Fargo Offers Free Storage to Flood Victims
U-Haul Moving and Storage Fargo, N.D., 1436 Main Ave., is offering 30 days of free self-storage to all residents who have been affected by recent floods in the area. ...More
Thieves Break Into Units, Vehicles at Charlotte, NC, Self-Storage Facility
A thief broke into several storage units and vehicles at Budget Self Storage in Charlotte, N.C., last week, according to police. ...More
Self-Storage Talk Poll Asks, 'Would You Stay Open Late?'
It's 5:50 p.m., and the self-storage facility closes up for the day at 6. The manager is in the middle of plodding through the daily day's end tasks: bookkeeping, software syncing, walking the grounds, filing, etc. Then, the phone rings. ...More
Small Airplane Crashes Into CA Self-Storage Facility, One Seriously Injured
A small airplane carrying four people crashed into Wells Cargo Self Storage Saturday in Camarillo, Calif. Only one of the passengers was seriously injured. ...More
Police Arrest One, Search for Another Self-Storage Burglar in Kingsport, Tenn.
Last week police in Kingsport, Tenn., arrested a man suspected burglarizing American Storage of 1305 East Stone Drive, and issued a warrant for a second suspect. ...More