Inside Self-Storage

Matthew Van Horn

Don’t Limit Yourself: A Lesson for Self-Storage Operators on Pushing Boundaries

As a manager, business owner and entrepreneur, I’m constantly looking for interesting things to read and new ways to motivate my self-storage team. Here are just a few examples of people and companies that have inspired me to push past my own limits and help my employees do ...More
2 weeks ago
Posted in Blog, Management
5 Technology Initiatives Self-Storage Operators Should Implement Today

Now that the self-storage industry’s day-to-day operations have begun to stabilize, it’s time to take a look at the processes used to run the business. Here are five technology initiatives self-storage owners and managers can implement at a reasonable cost to improve their ...More
March 12, 2012
Posted in Articles, Marketing, Technology
APP-lying Yourself in Self-Storage: Mobile Technology Changes the Way We Do Business

Like most other industries, self-storage is being impacted by the conflagration of technology. For many facility operators, business processes have changed as a result. Read about some of the newest tools available to you and your customers, and where you can learn about ...More
February 9, 2012 By Teri Lanza
Posted in Blog, Technology
Sounds of Storage Podcast: Matthew Van Horn and Jim Ross

For anyone but gurus, the fast pace of technology in any industry can be overwhelming. For example, seemingly everyone in the business/tech world last year was talking about "cloud computing," but what does it mean, and what does it have to do with self-storage? ...More
February 3, 2012 By John Carlisle and Matthew Van Horn
Posted in Articles, Management, Technology
Self-Storage Aggregators: A Symptom of a Larger Problem

Over the last few weeks you’ve probably heard about the self-storage aggregator issue that has been burning through our industry. But aggregators are really just a symptom of a larger problem within the self-storage industry. The fact is, we're extremely slow when it comes ...More
February 1, 2012
Posted in Blog, Management, Marketing, Technology
How Technology Is Changing Customer Service in Self-Storage: Product Quality, Communication and Information

Over the last 30 years, technology has infiltrated every aspect of our lives. The ability to be in constant contact with customers, existing or possible, is an almost overwhelming wave of potential. The changes in customer service will revolve around three items: product ...More
January 14, 2012 By Matthew Van Horn
Posted in Articles, Management, Marketing, Technology

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