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  • To Rent or Not to Rent: That Is the Customer's Question!
    Tron Jordheim of PhoneSmart will offer insights on the thought process of a potential renter as well as the criteria prospects use when choosing which a storage facility at the Inside Self-Storage Expo in Reno, Nev., July 19-22. ...More
    May 9, 2006 Posted in News
  • PhoneSmart Launches New Industry Blogs
    Columbia, Mo.-based PhoneSmart launched two new industry blogs to keep clients and industry professionals up-to-date with issues and perspectives of importance. ...More
    May 9, 2006 Posted in News
  • Inside Self-Storage Magazine: Storage Speak
    Most of you think of Inside Self-Storage as a magazine only. Others believe we’re an industry association. But neither of these quite hits the mark. Actually, ISS is a lot more than a magazine. We’re steadily growing to include a wider range of products and services in ...More
    May 1, 2006 Teri L. Lanza Posted in Articles
  • Learn Techniques for Making Great Hires at ISS Reno Expo!
    On July 19, join industry veteran Mel Holsinger at the Inside Self-Storage Expo in Reno, Nev., as he addresses "Hiring and Training Self-Storage Managers." ...More
    April 18, 2006 Posted in News
  • PhoneSmart Creates Role-Play Helpline, Adds Spanish Call Group
    PhoneSmart created a new sales-training technique: the role-play helpline. It also added a Spanish call-group option for its call-center clients. ...More
    December 9, 2005 Posted in News
  • High-Performance Leasing and Your Staff
    These days, self-storage competes on a very aggressive playing field, and a winning lineup of storage specialists is the most critical aspect of the game. Mom-and-pop squads, once the dynamic duos of the industry, have been replaced by teams of high-performance players. ...More
    December 1, 2005 Greg Call Posted in Articles
  • PhoneSmart Essay Contest
    PhoneSmart Director Tron Jordheim knows he’ll need Spanish-speaking employees to bolster his business in years to come. So will other companies. Rather than wait for Mohammed to come to the mountain, he’s done something better: He’s created a scholarship-essay contest to ...More
    October 1, 2005 Kimberly Hundley Posted in Articles
  • Storage Blog User Wins Registration to ISS Miami Expo
    Amanda Coyle won a free registration package for the Inside Self-Storage Expo in Miami, Fla., Oct. 26-29, by entering a “Pick Your Favorite Self-Storage Blog Entry” contest sponsored by PhoneSmart. ...More
    July 29, 2005 Posted in News
  • Management Is Key to Marketing
    Though the paradigm is changing, most self-storage management teams are hired from other professions, which means they may not possess the marketing experience required to run a successful operation. Many facility owners mistakenly believe the main qualification of a good ...More
    July 1, 2005 Fred Gleeck Posted in Articles
  • Facility-Image Facelift
    Everything in life requires maintenance. Without it, things become worn out, stale and lifeless. Your facility image is no exception. In a competitive environment, an appealing look will deliver increased occupancy by attracting new customers. It also helps maintain current ...More
    January 1, 2005 Bill Jinks Posted in Articles