Insurance Insights: Employee Freedom … to Succeed to Deceive?
If you’re a typical self-storage owner, you’re operating a successful business, and your success can be credited to many factors. Careful hiring of facility staff is one, and monitoring onsite business practices is another. Good employees are essential to a service industry ...More
November 9, 2007 Scott Lancaster
Posted in Articles
Insurance Insights
Our industry has changed a lot in the last 30 years, with the addition of ancillary products and services. Self-storage is certainly evolving. The business itself is defined similarly by many state laws. For example, in Kansas, “self-service storage facility” means “any ...More
October 1, 2007 Scott Lancaster
Posted in Articles
Real Estate Roundup
Our roundtable of experts gathered this month to discuss self-storage in the South-Central States. I asked our local broker affiliates to summarize the current market in their areas and share thoughts on what the future may hold. What impact has portable storage had on ...More
October 1, 2007 Michael L. McCune
Posted in Articles
Insurance Insights: Meth Awareness
Methamphetamine (meth) is a highly addictive stimulant that can be injected, snorted, smoked or ingested orally. It is also used as an appetite suppressant. The drug is easy and cheap to produce, and the ingredients create toxic by-products. The Office of National Drug ...More
September 1, 2007 Randy Tipton
Posted in Articles
Insurance Insights
All smart business owners know they need insurance to limit risks. For most, a standard business policy covering the property and liability for others’ property or bodily injury is sufficient. But self-storage operators have some risks not addressed by standard policies. ...More
July 2, 2007 Scott Lancaster
Posted in Articles
Thoughts From the Road
When I talk to owners across the country about security, the discussion usually turns to video cameras, gate operators and software. We all need to expand our thinking to include all operational aspects of our facilities. Customer records, for example, should be integral to ...More
June 1, 2007 Jim Chiswell
Posted in Articles
Manager's Memo
When talking to prospective customers and attempting to sell them storage space—along with a sense of security, cleanliness, convenience and value—usually the biggest obstacle to overcome is convincing them their belongings will be safe. This is not just a perception, it’s ...More
June 1, 2007 Mel Holsinger
Posted in Articles
