Inside Self-Storage

Inside Self-Storage Store

Loose Language: How One Bad Apple Can Sour Your Self-Storage Business

Commonly used self-storage terms like “free” or “secure” may seem innocent, but all it takes is one bad apple—a disgruntled customer with an ax to grind—to cause major headaches for a facility operator. A federal judgment against a major department-store retailer this week ...More
Yesterday
Posted in Blog, Legal Issues, Marketing
Self-Storage Is a Product, Not a Right

Among the lessons self-storage operators have had to learn in recent years is that customer service is a fundamental sales technique. But there is such a huge emphasis on service these days that we sometimes forget we're running a business. Storage is a product, not a human ...More
April 12, 2013 By Teri Lanza
Posted in Blog, Management
Rite of Spring: Finalize Your Plans for the Inside Self-Storage World Expo

When winter turns to spring, the weather warms and sets the stage for seasonal activities like hiking, swimming and the Inside Self-Storage World Expo. The 2013 show features more than 45 education sessions, 80 speakers and new networking events. Also on tap is a just-added ...More
March 22, 2013
Posted in Blog, Legal Issues, Management
Inside Self-Storage Store Adds PayPal to Online Payment Options

The Inside Self-Storage Store, an e-commerce website providing on-demand insight and education products for self-storage professionals, has added PayPal as a payment option for customers. PayPal enables shoppers to pay for goods online without submitting their financial ...More
March 4, 2013
Posted in News
‘Storage Wars’ Rears Its Legal Threat on Self-Storage Operators

Two years ago, attorney Jeffrey Greenberger identified reality-television shows like “Storage Wars” as the No. 1 legal threat to self-storage operators. A recent lawsuit filed against the show by former star David Hester helps illustrate some of the dangers the show has ...More
February 28, 2013
Posted in Blog, Legal Issues, Management
Inside Self-Storage Store Named a Finalist in ‘Best of the Web Awards’

The Inside Self-Storage Store, an e-commerce website providing on-demand insight and education products for self-storage professionals, has been selected as a 2013 finalist in min's Best of the Web Awards in the Virtual Store category. The annual awards recognize ...More
February 28, 2013
Posted in News
Feeling the Love in Self-Storage

Last week an extensive article in a California newspaper showed the love for self-storage, summarizing the business as "one of the remarkable stories of American commerce." It included interviews with several industry shakers, many of whom spread their own brand of storage ...More
February 14, 2013 By Teri Lanza
Posted in Blog, Legal Issues, Management
4Q 2012 Self-Storage Performance Report by Cushman & Wakefield Cites Improvement

The Self Storage Industry Group (SSIG) of commercial real estate firm Cushman & Wakefield recently released its fourth-quarter 2012 Self-Storage Performance Quarterly (SSPQ), a research report containing income and operational data from more than 7,000 U.S. facilities. ...More
February 7, 2013
Posted in News
Self-Storage REITs Flex Muscles, But Mom-and-Pops Are Up for a Fight

Slow growth of new, independent self-storage facilities coupled with heavy consolidation driven by the REITs has many wondering about the future viability of mom-and-pop operations. While wariness is a natural byproduct of market conditions, recent industry activity and the ...More
January 25, 2013
Posted in Blog, Management
Series of Instructional Self-Storage Guidebooks Now Available Through ISS Store

Inside Self-Storage (ISS) has released a series of five instructional Guidebooks for 2013 focusing on self-storage ownership, management, building/investing, marketing and technology. The digital publications are available on demand individually or in a discounted bundle at ...More
January 9, 2013
Posted in News, Construction, Development, Management, Marketing, Technology

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