Inside Self-Storage

Inside Self-Storage (ISS)

Recipe for Customer-Service Excellence: Find with care, hire with care, retain with care … repeat

The quality of your customer service directly impacts your company's current and future financial stability and potential. Since the single greatest influence over your customers' experience is the quality of your customer-facing staff, it's imperative to find, hire and ...More
January 3, 2012
Posted in Whitepapers
Inside Self-Storage Releases International Digital Issue for 2011

Inside Self-Storage magazine has released its 2011 International Issue, now available for free via download at www.insideselfstorage.com/digital-issues.aspx. ...More
December 9, 2011
Posted in News
Inside Self-Storage International

The Inside Self-Storage International supplement issue examines the development and performance of self-storage facilities in markets around the world. This edition includes an analysis of the Japanese self-storage market, including a comparison to the U.S. industry and ...More
December 9, 2011
Posted in Digital Issues
Free Report: Manager Recruitment in Self-Storage

Inside Self-Storage (ISS) has released a free report for industry facility operators titled "Manager Recruitment in Self-Storage: Best Practices for Finding, Evaluating and Hiring Staff." Downloadable from www.insideselfstorage.com/reports.aspx, the report provides ...More
December 7, 2011
Posted in News, Management
Before the Loss: Your Duty to Self-Storage Customers

Accidents and crime can occur at even the most secure, well-maintained self-storage site. Those of us who work in the industry understand the ramifications of being without insurance coverage in the event of a loss; but many of your customers don't. It's your job to explain ...More
December 2, 2011 By Teri Lanza
Posted in Blog, Management
Inside Self-Storage Releases 2012 Factbook, Compilation of Industry Information

Inside Self-Storage (ISS) has released its 2012 Factbook, a comprehensive collection of articles addressing the complete self-storage experience, from development and financing through building an effective marketing program and adding profit centers. ...More
November 21, 2011
Posted in News, Construction, Development, Finance, Legal Issues, Management, Marketing, Real Estate, Technology
It's Time to Know What You Don't Know ... Preventing Legal Ills in 2012

Getting answers to critical self-storage questions isn't always easy, but it's certainly simpler when you know the right things to ask. Do you? Take legal issues, for example ... Perhaps the next quandary you face in your self-storage operation will be one you don't have ...More
November 15, 2011 By Teri Lanza
Posted in Blog, Legal Issues
Risk Management in Self-Storage: Using Tenant Insurance to Minimize Expenses and Maximize Profitability

Every self-storage facility should have a comprehensive risk-management plan that includes insurance. But what you may not realize is you can minimize expenses with the appropriate combination of commercial coverages designed for the self-storage industry and use a tenant ...More
November 2, 2011
Posted in Webinars
Self-Storage Marketing: Gaining Support and Know-How

While marketing is a huge part of every self-storage facility’s ultimate success, operators often struggle with it. One of the reasons is a lack of budget. Marketing dollars have to compete with replacing unit doors and roofs, purchasing new management software or even ...More
October 21, 2011
Posted in Blog, Management, Marketing
Inside Self-Storage Announces ‘Best of Business’ Opinion-Poll Winners

Inside Self-Storage is pleased to announce the winners of the industry’s first Best of Business choice-opinion poll, in which readers voted for their favorite suppliers in 28 categories. ...More
September 2, 2011
Posted in News

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