Inside Self-Storage

Collections

A critical component of any self-storage facility’s success, collections should be consistent, fair and easy to execute. A self-storage operator’s collection process should adhere to city and state laws, and managers should have a full understanding of all auction and lien statutes. A good self-storage collections procedure helps managers more efficiently and successfully recover rent from past-due tenants and adds facility revenue.

Inside Self-Storage World Expo’s Premium Package Offers the Best Attendee Value

Industry professionals planning to attend the Inside Self-Storage World Expo, March 14-16, in Las Vegas, can save big on the show’s education offerings by purchasing the Premium Package, which includes access to 36 seminars as well as a choice of two specialty workshops. ...More
December 17, 2010
Posted in News, Construction, Development, Finance, Marketing, Real Estate
Self-Storage Customer Privacy and Policies

Where do we draw the line between privacy and customer service? It seems self-storage managers struggle with this issue almost daily. ...More
December 1, 2010 By Gina Kudo
Posted in Blog, Legal Issues, Management
I Hate Making Collections Calls! Self-Storage Managers Learn to Be Good at Rent Collection, Even When They Don't Like It

Few self-storage managers actually like making collection calls. Luckily, the skills necessary to be a great self-storage manager with highly effective collection abilities can be learned using proven techniques and systems. ...More
September 28, 2010 By Bob Copper
Posted in Articles, Management
Litton Presents Webinar on Self-Storage Auctions and Rent Collection, April 7

On April 7, veteran self-storage professional Tom Litton, owner of Litton Property Management Inc., will present a free webinar titled, “Innovative Auction & Collection Techniques,” open to all self-storage facility owners and managers. ...More
March 18, 2010
Posted in News, Legal Issues, Management, Marketing
Managing Self-Storage Delinquencies, Bankruptcies and Abandonment

Self-storage is popular and its use has grown exponentially over the last few years. However, it’s no surprise in this economic climate that the level of delinquencies, bankruptcies and abandonments has also grown. It’s important for self-storage operators to be aware of ...More
January 13, 2010 Scott Zucker
Posted in Articles, Legal Issues
Being a Self-Storage Manager in a Challenging Age: Tips for Success

Today’s facility manager must possess effective sales skills, know-how to collect and increase revenue, and a professional look and demeanor to clearly differentiate himself from his many competitors. ...More
October 15, 2009 Bob Copper
Posted in Articles, Management
Self-Storage in the South-Central States: Real Estate Snapshot

Michael McCune of the Argus Self Storage Sales Network recently assembled a roundtable of real estate experts to discuss the state of self-storage in the South-Central United States. The panel commented on their local markets and share their predictions for future ...More
September 21, 2009 Michael L. McCune
Posted in Articles, Development, Real Estate
Self-Storage Collections: A Product of Company Culture and Strong Effort

While not every self-storage auction is avoidable, there are things you can do as a facility operator to keep delinquencies to a minimum. Successful rent collection is a result of company culture and strong effort. ...More
August 22, 2009 Rick Jordan
Posted in Articles, Management
Resolving Self-Storage Defaults and Avoiding Lien Sales

There are now 48 states (plus the District of Columbia) with self-storage lien laws that entitle the storage operator to sell a tenant’s goods at a public sale when rent is not paid. However, a lien sale should always be considered the remedy of last resort. ...More
March 7, 2009 Scott Zucker
Posted in Articles, Legal Issues
Self-Storage Sale and Disposal: Know the Law Before Acting

Consumer-protection statutes are in place to guard people from the misrepresentation of goods and services and unfair collections practices. A self-storage owner’s right to lien, seize, sell and dispose of property belonging to delinquent tenants must be considered well ...More
March 5, 2009 Michael Rice
Posted in Articles, Legal Issues, Management, Real Estate

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