Cary Mcgovern/Fileman


  • Records Management: 12 Steps to a Business Model
    The first step in starting a business is developing the plan, the cornerstone of which is the business model. Just as self-storage ranges from mom-and-pop operations to multimillion-dollar chains, records storage centers vary in type and style. Your business model needs to ...More
    May 1, 2006 Cary McGovern Posted in Articles, Finance
  • Records Management: United You Profit With CRCs
    Statistically, more than 90 percent of self-storage operators have never ventured into records management. Or so they think. Virtually every facility in North America already stores business records, though perhaps unknowingly. Self-storage is the world’s second-largest ...More
    April 1, 2006 Cary McGovern Posted in Articles
  • Records Mangement: Levels of Storage and Service
    Since its inception in the 1950s, the records-management industry has been perceived by many to consist of simple storage and retrieval services. But these days, the business is extremely multifaceted. As a provider of records storage in a self-storage environment, you have ...More
    March 1, 2006 Cary F. McGovern Posted in Articles
  • Records Management: Managing Outside Sales
    Selling records-storage services within a self-storage operation can be tricky, which is why many operators choose to hire an outside sales force. Part-time personnel and independent agents are a great resource for growing business. But without the skills of a sales ...More
    February 1, 2006 Cary F. McGovern Posted in Articles
  • Inside Self-Storage: The Value of Business Customers
    The most attractive customer you can have in self-storage is the business tenant, who tends to buy more, stay longer and pay on time. Commercial clients are also more open to ancillary services like records storage—if you have the right pitch and well-defined services. ...More
    January 1, 2006 Cary F. McGovern Posted in Articles
  • Inside Self-Storage: Disasters Sell Records Storage
    After any catastrophe, the need for records management and storage soars. It’s only human nature to avoid the reality of loss until it actually happens. But now hundreds if not thousands of businesses in the Gulf South will no longer exist because of lack of attention to ...More
    December 1, 2005 Cary F. McGovern Posted in Articles
  • Pricing and Compensation
    Pricing and staff compensation for records-storage services are two areas that generate a lot of questions for new operators during the startup phase. Pricing always depends on real costs, while compensation is sales driven. This article discusses a comprehensive strategy ...More
    November 1, 2005 Cary F.McGovern Posted in Articles
  • Records-Storage Primer
    Records Storage remains a mystery to most self-storage entrepreneurs and consultants. This article demystifies and demonstrates the value of an ancillary service that benefits small and large storage operations in any size market. A decade ago, there seemed to be an ...More
    October 1, 2005 Cary F. McGovern Posted in Articles
  • Planning for Records Storage
    More and more self-storage operators are considering the addition of records storage as a value-added service to their existing business. The most important ingredient is planning the space to accommodate the new venture. There are four options: Option 1: Adapt Existing ...More
    September 1, 2005 Cary F. McGovern Posted in Articles
  • Avoiding Buyer’s Remorse
    Buyer’s remorse is something any salesperson wants to avoid at all costs. The best means of avoiding it is to confront it. As the old cartoon character Pogo used to say, “We have met the enemy and he is us!” Records storage provides a good way for owners to make money, but ...More
    July 1, 2005 Cary F. McGovern Posted in Articles