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  • The Yellow Pages
    The Yellow Pages When Your Ad Goes Wrong By D. Carlos Kaslow Over the past year, several storage operators have called us concerning problems with their Yellow Pages advertisement. Either the ad did not appear, or it contained an error, such as the wrong phone number or ...More
    December 1, 1997 D. Carlos Kaslow Posted in Articles
  • Maintenance A Competitive Edge
    Maintenance A Competitive Edge By Tom Berlin Self-storage has become significantly more competitive over the past few years. New facility construction is exceptionally strong in most markets across the country and shows no sign of stopping. The four self-storage REITS are ...More
    November 1, 1997 Tom Berlin Posted in Articles
  • Your Facility Report Card
    Your Facility Report Card Dean's List or Academic Probation? By Cecile Blaine If your facility was a student, what grade would it get on its end-of-the-year report card? Would it be an A+ or a C-? You be the judge. The end of the year serves as an excellent time for you, as ...More
    November 1, 1997 Cecile Blaine Posted in Articles
  • MaintenanceA full-time job at any facility
    MaintenanceA full-time job at any facility By Pamela Alton There are several reasons why a tenant will choose to rent at your facility, including: location, convenience, hours of operation, price, cleanliness and attention to maintenance. You do not have to have a ...More
    November 1, 1997 Pamela Alton Posted in Articles
  • Should You Consider Add-on Services?
    Should You Consider Add-on Services? By Ray Fisher To resolve the question of whether or not to offer add-on services, the self-storage owner should focus on his purpose of business, his manager's time and the rental office. Owners need to define their purpose of business. ...More
    November 1, 1997 Ray Fisher Posted in Articles
  • Ask The Waldmans
    Ask The Waldmans Working for Free Dear Waldmans: I am an assistant manager of a self-storage facility, where I work a 27-hour work week. Because I live on the premises, however, my employer expects me to be on-call at all times for security reasons. I am required to live on ...More
    November 1, 1997 Posted in Articles
  • Handling Construction Disputes
    Handling Construction Disputes By Scott I. Zucker It appears inevitable, whether it's over the scope, quality, timing or payment for the work, that disputes will arise between owners and their contractors during construction projects. Eliminating these conflicts, or even ...More
    October 1, 1997 Scott I. Zucker Posted in Articles
  • Building Self-StorageThe advantages of a full-service manufacturer/erector
    Building Self-StorageThe advantages of a full-service manufacturer/erector By Jim Combs When a property owner makes the decision to develop a self-storage facility, there are a number of important decisions to be made. In most cases, the first thing the owner will do is ...More
    October 1, 1997 Jim Combs Posted in Articles
  • Devon Self-Storage
    Devon Self-Storage Stone Mountain, GA. By Amber Nickell When Pace, a chain of warehouse stores, went bankrupt in the early '90s, it left dozens of spacious buildings empty. Kmart stepped in and bought the portfolio of properties--some were transformed to Kmart stores, ...More
    October 1, 1997 Amber Nickell Posted in Articles
  • CAP RATES AND SALES PRICES
    CAP RATES AND SALES PRICESFacts, Fantasies and Trends By Michael L. McCune In the business of buying and selling self-storage facilities around the country, the discussion with both buyers and seller always ends with cap rates. Unfortunately, most people don't understand ...More
    October 1, 1997 Michael L. McCune Posted in Articles