Self-storage facility operators are using technology in ever greater proportions to run their businesses. This report outlines guidelines for choosing, using and maximizing technological tools for self-storage including facility-management software, security systems, online reservations systems, kiosks, call centers and more. Articles cover the critical task of choosing a management software and teaching managers to embrace it; making the most of technical support; providing online reservations and account management for customers; security components and installation; and integrating third-party sales and automation tools such as kiosks and call centers.