OpenTech Alliance Inc., a Phoenix-based provider of self-storage kiosks, call-center services and other technology, has hired access-control expert Jon Loftin as vice president and product owner, reporting directly to company CEO Robert Chiti. In his role, Loftin will be responsible for the development of OpenTech's new IoE Solutions Platform, the details of which will be announced later in the year.
"We are proud that Jon has decided to join our management team. His values align nicely with OpenTech's,” said Chiti. “He puts customers first and will do whatever he can to make them happy … Jon's experience and knowledge with access-control systems, business, and people makes him the perfect person to lead our IoE initiative."
Loftin has held senior management roles in the self-storage industry for more than 25 years, according to an OpenTech press release. He previously worked for security companies The Chamberlain Group Inc. and Digitech International LLC. For the past five years, he has been leading sales, technical support, customer service and marketing for PTI Security Systems Inc., a provider of self-storage access-control and security solutions that was recently sold to Source Capital LLC. Loftin managed the dealer/installer networks for Chamberlain, Digitech and PTI.
"I have worked with the team at OpenTech for many years, and I have watched them continue to grow their company by developing innovative solutions and happy customers. I am excited about getting the opportunity to design, develop and launch an entirely new solution for the self-storage industry, built from ground-up on the latest technology available," Loftin said.
Loftin, who is based in Asheville, N.C., will travel regularly to OpenTech's headquarters in Phoenix, the release stated.
OpenTech provides several models of INSOMNIAC self-serve kiosks as well as a range of self-storage rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online Web and mobile applications, LiveAgent! software products, and the INSOMNIAC ILock Security System, all available through the company's self-storage cloud.