Changing technology and shifting consumer behavior has altered the way self-storage businesses manage delinquencies and recover rent from past-due customers. On April 7, veteran self-storage professional Tom Litton, owner of Litton Property Management Inc., will present a free webinar titled, “Innovative Auction & Collection Techniques,” open to all self-storage facility owners and managers.
 
The online seminar will cover groundbreaking marketing, advertising and auction techniques that may help self-storage owners collect more money from auction sales. In addition, Litton will present 10 innovative ways for facility owners and managers to keep customers happy and collect pastdue rent. The webinar will take place at 1 p.m. ET. To register, visit Ministoragemessenger.com.

Litton began his career in the self-storage industry during its infancy and has managed more than 150 self-storage facilities in 11 states. He currently fee manages and consults throughout Australia, Canada, England, France and the United States. He is also regular presenter at the Inside Self-Storage World Expo and a contributor to Inside Self-Storage magazine. To read articles written by Litton, visit www.insideselfstorage.com. For expo details, visit www.insideselfstorageworldexpo.com.

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