The two phone calls self-storage managers most hate to make are those to delinquent tenants and the police. The latter, of course, means criminal activity has occurred at a facility, and the ordeal of notifying tenants, cleaning up messes (especially from vandalism) and participating in an investigation begins.
Though attempted crime at self-storage facilities may be inevitable, successful crime (when criminals actually penetrate your security) can be prevented if your property is guarded with the appropriate tools. Even if your walls and fences are breached, the right surveillance can reveal who was behind the unit break-in or door tagging, and lead to police bringing the perpetrators to justice. But what are the right tools? That's what we hope to uncover.
Inside Self-Storage (ISS) is in the midst of writing a security and technology report, which will be downloadable for free on July 18. The report will look at the current tools available to keep your tenants' belongings safe and share insights from industry experts about what the future brings in terms of security goodies.
Of course, we also want to collect data to give a snapshot of what operators are already using and experiencing. To collect this information, we need your help. Please take a few moments to complete our five-question security survey. Responses are completely anonymous and will be kept private, aside from the overall data presented in the upcoming report.
Want to expand the discussion or add additional comments? Have a strong opinion on security tech tools, and what works and what doesn't? Visit the Self-Storage Talk thread, "ISS Security & Tech Report Coming. Please Help By Taking This Survey." Your statements are welcome, and know that posts may be used in the report. To post in this discussion, as in any other, you must be a registered SST member. Registration is free and easy, though, and more than 5,200 industry pros have already joined, making SST the industry's largest online community. Join by going to www.selfstoragetalk.com and clicking on "register."