Missed Customer Calls: A Lost Self-Storage Sales and Service Opportunity

In this “Time for Action” video from 3 Mile Domination, Jim Ross discusses the importance of avoiding and tracking missed calls—a lost sales and service opportunity for a self-storage businesses. Most operators are missing out on more calls than they think, he says, especially because few prospects will leave a voicemail. He also offers suggestions on how to track calls and why you should consider using a call center.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.