Manager Recruitment in Self-Storage: Best practices for finding, evaluating and hiring staff

Recruiting, hiring and training staff is a critical component to every self-storage facility's success. The manager is responsible for rentals, payments, marketing, lien sales, customer service and so much more. Megan Stanish of Michaels Wilder and Jim Chiswell of Chiswell & Associates LLC show self-storage operators how to effectively identify and hire quality self-storage managers.

You will learn:

  • Strategies for reviewing résumés, recruiting candidates and conducting interviews
  • Guidance on selecting middle-management talent to support the frontline staff
  • Tips to identify leaders who can make a positive impact on the company

About the Author

Megan Stanish is the director of client services for Michaels Wilder, a marketing and talent-management services company delivering Internet, mobile, print and broadcast advertising solutions. Ms. Stanish has been involved in recruiting and recruitment marketing since 1994. Her professional experience includes client support, operations and management. She currently provides guidance on recruiting and employment trends, recruitment marketing, and interactive tools and social media.

Jim Chiswell is the owner of Chiswell & Associates LLC. Since 1990, his firm has provided feasibility studies, acquisition due diligence and customized manager training for the self-storage industry. Mr. Chiswell has served for a number of years on the Inside Self-Storage Editorial Advisory Board. He is also a moderator on the interactive online community and an instructor of the Self-Storage Training Institute.