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Valet Self-Storage Operator MakeSpace Announces Management Changes


MakeSpace Labs Inc., a business specializing in valet-style self-storage services in Chicago, Los Angeles, New York City and Washington, D.C., has made several changes to its management team. The company named a new CEO, hired a chief marketing officer and placed a head of logistics and operations.

Rahul Gandhi, co-founder and chief operating officer, has been named CEO, taking the place of co-founder Sam Rosen. He’ll be responsible for continuing the company's growth trajectory, deploying operational efficiencies across markets, penetrating core consumer segments and accelerating product innovations, according to a press release.

"Sam and I co-founded MakeSpace to bring radical, consumer-focused innovation to the storage industry," Gandhi said. "The reaction to our service has been incredible, with tens of thousands of customers using MakeSpace for their storage needs. We're proud of what our team of hundreds of employees across our four markets has built, and I'm excited about what lies ahead. I thank Sam from the bottom of my heart for his collaboration and the board for their support."

MakeSpace also hired Richard Mumby as chief marketing officer and Jesus Flores del Bosque as head of logistics and operations. Mumby previously led marketing at Bonobos, Gilt Groupe Inc. and PAX Labs Inc. Flores del Bosque previously managed logistics for L'Oréal and Amazon's fulfillment centers.

"As we redefine an industry, we need to continue strengthening our brand leadership, and Richard brings more than a decade of high-growth marketing leadership experience to our business, having created, commercialized and scaled several breakthrough consumer brands,” Gandhi said. "With over 10 years of logistics and supply-chain experience, Jesus accelerates our path in building an insurmountable competitive advantage in logistics and operations. His experience using technology to solve complicated warehouse and supply-chain problems translates perfectly into how we think about scaling our own operations."

MakeSpace first offered its storage services in New York City in 2013, then expanded into Chicago, Washington, D.C., and Los Angeles. The number of items stored with the company recently surpassed 1 million, and its annual revenue growth has topped 150 percent, the release stated. The company raised another $30 million in venture-capital investment in April to help improve service in its markets. Its latest round of investors included 8VC, Harmony Partners, Summit Action and Upfront Ventures.

"MakeSpace has grown tremendously since its post-hurricane Sandy inception," Rosen said. "As the company rapidly scales, delivering an industry-redefining customer experience is critical, and Rahul's exceptional skills as an operator make him the right person to lead MakeSpace into the future. While no longer involved with the day-to-day at MakeSpace, I cannot wait to watch Rahul and the team continue to transform the storage industry."

Based in New York, MakeSpace offers door-to-door service for customers’ stored goods and creates a visual catalog of each box stored in its warehouse. Customers have access to the catalog through a cloud-based platform and mobile app, which allows them to keep track of their items and request them when desired.




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