OpenTech Alliance Inc., a Phoenix-based provider of self-serve kiosks, call-center services and other technology for self-storage businesses, has been named one of the Top Companies to Work for in Arizona in an annual list presented by online jobsite CareerBuilder.com. OpenTech was among 75 companies selected by CareerBuilder, consulting firm BestCompaniesAZ LLC, research business Best Companies Group and Republic Media, a Phoenix media group that includes “The Arizona Republic” newspaper and affiliated television news and websites.
Companies that made the list were selected based on employer practices as well as employee engagement and survey scores, according to a press release issued by BestCompaniesAZ. Survey topics included human-resources programs, benefits, company diversity, workplace culture and employee satisfaction. The businesses were honored during an awards breakfast reception in Phoenix on June 27.
“Our goal with the ‘Top Companies’ program is to assist in advancing Arizona into the future as a leader in creating quality, successful companies, thus positively impacting our local economy and attracting the top talent all businesses need to succeed,” said Denise Gredler, CEO of BestCompaniesAZ. “This year’s winners scored exceptionally high in employee-engagement scores and clearly understand the benefits of employee surveying and responsive leadership. It sets them apart.”
“We feel attracting and retaining talented employees is more critical than attracting and retaining customers, no offense to our customers,” noted Robert Chiti, president and CEO at OpenTech. “Our people are what make OpenTech successful and why we continue to deliver innovative solutions that improve the financial performance of self-storage operators across the globe.”
OpenTech employee perks include organic fruit deliveries twice per week, chair massages in the office, premium memberships to automotive and travel club AAA, and 160 hours per year of paid time off after 10 years of service, according to the company profile included in the online list.
“We are proud that our employees feel so good about working at OpenTech, even though we do not buy them lunch every day or throw beer parties at the office. Their motivation is more serious. They are working on developing their skills and accomplishing their goals,” Chiti said. “Our culture is based on doing it right and continuous improvement, which is evident in all of our employees’ behavior. They give it their all because they want to make the life of our customers—and their customers—simpler and less stressful.”
OpenTech provides several models of INSOMNIAC self-serve kiosks as well as a range of self-storage rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online Web and mobile applications, LiveAgent! software products, and the INSOMNIAC ILock Security System, all available through the company's Self-Storage Cloud.