SpareFoot, an online marketplace for the self-storage industry, is hosting a “speed dating” event on June 18 at its Austin, Texas, headquarters to recruit 25 call-center agents, known by the company as Amazing Customer Experience (ACE) Team members. The event will be styled after the formalized match-making process by the same name, which encourages individuals to meet several potential matches during a short “meet and greet” period.
The company will host two speed-dating sessions, 6-7 p.m. and 7:30-8:30 p.m., at 720 Brazos St. During each session, 15 applicants will visit for three minutes each with 15 members of the ACE Team. When the gong sounds, the applicants will rotate seats and meet another team member. Wine and cheese will also be served.
The ACE Team currently has 58 members, according to the SpareFoot website. They assist self-storage customers with all needs including determining what size storage space they need, booking and managing storage reservations, and assisting with truck rentals. The agents also handle Web chat and e-mail inquiries.
“We are seeking unique individuals with customer-service and sales experience, a passion to learn and grow with a highly successful startup, and inquisitive personalities,” said Katie Smith, the company’s recruiter.
To be invited to the recruitment event, potential candidates should complete an application in the “Jobs” section at SpareFoot.com. Applicants also need to send an e-mail with the subject line “ACE Speed Date” to firstname.lastname@example.org. The first 30 RSVPs with submitted applications will be signed up to participate. The company plans to host a second event in July.
SpareFoot employees are offered paid insurance, free daily lunches prepared by a chef, stock options, snacks and beverages, a casual work environment, and vacation time.
Based in Austin, Texas, and founded in 2008, SpareFoot helps consumers find and reserve self-storage units, with comparison shopping tools that show real-time availability and exclusive deals. With a network of more than 7,000 storage facilities ranging from mom-and-pop operations to real estate investment trusts, the company reaches prospective storage renters though partnerships with brands including SelfStorage.com, Apartments.com and Penske Truck Rental.