U.K. self-storage operator Storing.com has introduced a complimentary moving service for customers who opt to rent a unit for a minimum of 26 weeks. After conducting its own study on customer preferences, the company launched the service to differentiate itself, as the British storage market has become more competitive, officials said in a press release. The average U.K. tenant rents a unit for 38 weeks, according to the Self Storage Association of the United Kingdom.
"Our sister logistics business means we have vehicles delivering daily in London and the surrounding areas, so we can offer a high-quality collection and delivery service for our self-storage customers more cost-effectively than the customer hiring a van or using their own vehicle,” said Guy Burridge, director of Storing.com. “This takes away the hassle of transporting possessions to the self-storage site, and by using our professional two-man team, the customer has peace of mind knowing that their belongings are taken directly from their home to our site in one of our own vehicles."
Although still a relatively young industry, the U.K. storage market is comprised of more than 400 operators ranging from national brands with large facilities to local, family-owned businesses, company officials said. Storage.com is based in Bedford, England.
“This massive expansion of the industry is partly due to the increasing availability and falling cost of warehouse space since the industry first started,” company officials said. “During that time, consumers' needs for additional space have also grown, as storage in the average new home, in particular, is no longer adequate for the average family's needs and as people own more and more things.”
Storage.com serves residential and business customers across London and in England’s eastern and southeastern counties. In addition to its moving promotion, the company offers document management and archiving services.