The Inside Self-Storage Store, an e-commerce website providing on-demand insight and education products for self-storage professionals, is now offering for sale nine books by industry consultant and expert Bob Copper, partner in charge at Self Storage 101. The books focus on a wide range of business topics, from day-to-day management skills to detailed policies and procedures to ownership-specific strategies. The Copper library includes:
- Complete Self Storage Handbook
- Customer Service 101
- Managing a Self Storage Property Effectively and Professionally
- Managing a Self Storage Facility Training Workbook
- Revenue Management 101
- Self Storage Employee Handbook
- Self Storage Facility Operations Manual
- The Self Storage Owner Operator Executive Leadership Guide
- Sales 101: Using Effective Sales Techniques to Rent More Units
The books are available for individual purchase at www.insideselfstoragestore.com. Prices range from $9.95 to $99.95. "Managing a Self Storage Property Effectively and Professionally" and the "Managing a Self Storage Facility Training Workbook" can be purchased together in a discounted package.
Copper is a self-storage consultant, author, speaker and trainer who has worked extensively with hundreds of facility owners, operators and managers to develop strategies for operational improvement, revenue growth and value enhancement. He is also a self-storage owner.
Conceived as a central hub allowing self-storage owners, operators, developers and investors to obtain cutting-edge information and resources, the ISS Store is owned and operated by ISS, a dynamic services provider that has served the self-storage industry for more than 20 years. The brand includes ISS magazine, the Inside Self-Storage World Expo, the Self-Storage Training Institute and Self-Storage Talk, the industry’s largest online community.