Last week Inside Self-Storage (ISS) published a new online slideshow titled "Why Me?! Self-Storage Pros Share Strategies for Handling Troublesome Tenants and Other Crazy Stuff." The free presentation, which explores ways for self-storage operators to address several common and not-so-common business challenges involving customers, was created as part of an exciting 2013 content series called "What Would You Do?"
ISS gathered feedback from dozens of in-the-fields owners and managers to determine what they would do when faced with specific self-storage conundrums. Participants were then challenged to discover whether their responses in those trying scenarios matched the recommended course of action prescribed by experts in the fields of self-storage management, legalities and insurance.
The slideshow and all other articles in the series can be viewed by visiting insideselfstorage.com and entering WWYD13 in the website search box.
For more than 20 years, ISS has provided informational resources for the self-storage industry. Its educational offerings include ISS magazine, the annual Inside Self-Storage World Expo in Las Vegas, an extensive website, the Self-Storage Training Institute, the ISS Store, and Self-Storage Talk, the industry’s largest online community.