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Self-Storage REIT CubeSmart Honored for Contact Center, Customer Service


CubeSmart, a self-storage real estate investment trust (REIT), received three gold Stevie Awards for Sales & Customer Service during a banquet ceremony on Feb. 25 in Las Vegas. The company was given the top prize for Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year. The annual awards honor achievement in sales, contact centers and customer service.

More than 1,100 entries representing numerous organizations, industries and sales executives from around the world were submitted. CubeSmart and Delta Air Lines Inc. each won three gold awards, more than any other organization in the competition.

"We are honored to be among this year's Stevie award winners," said Christopher P. Marr, president of CubeSmart. "CubeSmart has been at the forefront of redefining customer service in the self-storage industry, and I am delighted that our company and, more importantly, our employees have been recognized for their tremendous efforts with the top prize in three areas that are central to the long-term success of our business."

CubeSmart owns or manages 522 self-storage facilities nationwide and operates the CubeSmart Network, which consists of approximately 800 additional facilities. According to the Inside Self-Storage Top-Operators List, the company is the fourth largest operator of self-storage facilities in the United States.


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