A-1 Self Storage, which operates 42 facilities throughout California, has exceeded $1 million dollars in kiosk rental transactions for 2012. The company employs INSOMNIAC self-storage kiosks provided by OpenTech Alliance Inc. at 15 locations.
A-1 is on target to complete 1,000 new move-ins via its self-service kiosks this year and expects to handle more than 10,000 consumer transactions by year end. These milestones emphasize the ongoing success of modern self-service technology throughout the self-storage marketplace, according to an OpenTech press release.
"Adding the convenience of onsite self-service at our facilities has become a bona fide competitive advantage. We are making it very easy for customers to do business with us—we're always open," said Brian Caster, president and CEO of A-1 parent company The Caster Cos.
"Caster Properties has been a customer of ours for several years, and they are consistently looking for new ways to improve the level of convenience and service they offer their customers. They have been a driving force behind many of the new enhancements we have made to our products. We are very happy to see that their investment in our self-service solutions is paying handsome dividends," said Robert Chiti, president and CEO at OpenTech.
Based in San Diego, A-1 Self Storage has 17 locations in the San Diego County area and more than 40 locations statewide.
Caster Cos. is a third-generation, family-owned company headquartered in Southern California since 1959. It develops and manages A-1 Self Storage, A-1 Car Storage and other commercial properties in California. Its portfolio includes more than 4 million square feet of real estate.
Phoenix-based OpenTech is the developer of INSOMNIAC self-storage kiosks as well as other rental solutions including the INSOMNIAC Live! Call Center, INSOMNIAC Online rental applications (Web and mobile), INSOMNIAC ILock Security System and INSOMNIAC LiveAgent! software products.