LifeStorage, a ChicagoLand operator of self-storage facilities, has promoted Shalonda Siler from storage manager of its South Loop location to area manager, providing continual sales, marketing and customer-service training at eight LifeStorage facilities. Siler will also assist the district manager in the day-to-day overview and operations of the district and be involved in the recruitment and hiring of new store managers, coaching and retention, team building, and customer relations.
Siler started with LifeStorage in 2009 a manager of the then brand-new South Loop store. Within two years, she and co-manager Janean Smith helped bring the occupancy rate up to 58 percent. Through a focused sales and marketing strategy and a strong community presence, Siler has proven her managerial skills lead to results.
“Shalonda's knowledge of the self-storage industry, LifeStorage training formats, and the technology of our systems for day-to-day operations has enabled her to be a leader among her peers,” said Michelle Wight, district manager. “Her sales and customer-service savvy brings continuous accolades from her customers as well. She is the perfect person for this job.
“Her ability to engage her local community and bring awareness of our brand to the South-Chicago area has brought us many new business clients and rental opportunities,” Wight continued. Siler and Smith recently hosted a Toast of Appreciation luncheon for 3rd Ward Alderman Pat Dowell at the South Loop facility, and have participated in several community outreach programs and business networking groups.
For Siler, the announcement comes as a welcome shock, and as a new opportunity and challenge. “Upon hearing of the promotion, I was completely caught by surprise,” said Silder. “Knowing that I work for a company that believes in its employees enough to see potential for growth, is, well, awesome! I know that LifeStorage has a full range of talented people and to be chosen for such a position is an honor. I look forward to the challenge, and I'm all in!”
LifeStorage Centers LLC, with 18 self-storage facilities, was founded in 2002 by owners Jean Jodoin and Christopher Barry.