Carol Krendl, owner and CEO of SkilCheck Services, will host a free webinar for self-storage operators on March 21, 11 a.m. PST, on how to handle customer objections during the sales process. The 30-minute online seminar will provide facility managers with pointers for closing the sale and deflecting opposition from prospects.
Krendl will also host a one-hour webinar on March 25, 10 a.m. PST, titled “5 Steps to Telephone Success.” During this event, she will walk attendees through each step of the telephone sales process. The cost to attend this event is $39 per attendee.
Registration for both webinars can be completed at www.skilcheck.com/selfstoragewebinars.html.
Krendl has been involved with the self-storage industry since 1984. She currently serves vice president of the California Self Storage Association. SkilCheck provides services for self-storage operators including mystery shopping, manager background checks, manager training, employment evaluations and more.