Storage Express has acquired a 28,000-square-foot self-storage facility in Effingham, Ill., from Simply Self Storage. The site will be the first in this Central Illinois community to feature high-tech security and other amenities common to the Storage Express portfolio, including a fully automated rental center. Local field-service representatives will manage the property.
Storage Express owns and operates 73 self-storage properties across Illinois, Indiana, Kentucky, Ohio and Tennessee. Its headquarters is in Bloomington, Ind. This year the company has opened new locations in Memphis, Ind., and Louisville, Ky.
According to the website at StorageExpress.com, the company developed its business by locating properties in smaller towns and centralizing rentals from its Bloomington office. Current or prospective customers get assistance through an 800 number that feeds into a call center. Administrative functions, such as rent collection, payment posting, general accounting and more, are also centralized in Bloomington.
Field-service reps visit the company’s properties once per week to inventory vacant and occupied space, clean vacant spaces, and conduct routine maintenance. Storage Express contracts out services including lawn care, pest control and snow removal.