USstoragesearch.com, which provides an online facility directory as well as a pay-per-reservation call center for the self-storage industry, has just experienced the best month in its history for confirmed self-storage reservations. The company attributes the increase―30 percent over a year ago―to the recent doubling of its sales team.
The USstoragesearch reservations center operates on a pay-per-reservation basis, so operators pay only for confirmed rentals. The company boasts a credit-card secured move-in rate of more than 95 percent.
The company expects to make even greater progress with the recent addition of a new reservation-center sales manager experienced in sales-agent coating and skill development. Angie Flaherty previously worked for PayPal, a provider of online payment services affiliated with eBay and thousands of other online retailers. Flaherty has more than seven years of experience in high-volume call-center operations.
Established in 2004, the USstoragesearch.com directory contains more than 12,000 member facilities and 2.8 million storage units nationwide. It allows self-storage customers to search real-time available units by facility location, unit size, property features and specials. They can then compare and reserve units by credit card.