SMD Software Inc., provider of SiteLink self-storage management software, now has a new call-center interface for its SiteLink Web Edition.
Using a secure Internet connection, call centers can exchange real-time data with SMD's management software. Call centers can also quote up-to-date prices, specials and storage availability to customers. Web Edition collects reservations and inquiries so self-storage operators can convert them to paying rentals. It also reports tracking inquiries and monitors leads from all sources, including call centers, and tracks conversion ratios.
Established in 1996, SMD Software has more than 9,000 installations worldwide.