A new workshop titled “Excelling in Your Self-Storage Operation” has been added to the Inside Self-Storage World Expo in New Orleans. Presented by industry sales and marketing expert Brad North, president of Advantage Consulting & Management, the two-hour practicum is designed to teach self-storage facility owners how to build a dynamic team, create a powerful employee-training program, maximize profitability through operational effectiveness, and develop a work environment of higher productivity. The class will take place on Sept. 29, 8-10 a.m.
Topics to be covered during North’s workshop include:
- How to hire and train the best facility managers and what to do to keep them motivated
- Creative ways to reinforce performance, including bonus programs
- Methods for evaluating personnel
- Key components of a successful training program and areas for ongoing training
- A comprehensive facility audit that produces long-term profit
- How to develop a positive work environment
Advantage specializes in facility management, feasibility, onsite sales, marketing and operational training for the self-storage industry. As its founder, North has produced video and workbook programs designed to help managers improve their sales and marketing efforts. He is a frequent contributor to self-storage publications, and a well-known speaker and consultant within the industry.
The ISS Expo will take place Sept. 29-Oct. 1 at the New Orleans Marriott at 555 Canal St. in New Orleans. It will comprise three comprehensive tracks of educational seminars, several networking opportunities, product and service exhibits, and add-on intensive workshops. Show information can be found at www.insideselfstorageworldexpo.com.
To connect with industry experts, speakers, suppliers and attendees going to the ISS Expo in New Orleans, read and participate in threads being posted to this dedicated forum of Self-Storage Talk: “Inside Self-Storage World Expo New Orleans 2010.”