SMD Software Inc., provider of SiteLink self-storage management software, released a new inquiries and reservations module for its SiteLink Web Edition.
The feature allows self-storage managers and central-reservation offices to track leads, analyze the source of inquiries, and measure conversion rates. Available to all Web Edition users at no extra cost, the module monitors the performance of a self-storage facility’s managers, call center, website and kiosk. Its built-in CRM (customer-relationship management) functions facilitate customer follow-up and coordinate e-mail campaigns.
Established in 1996, SMD Software has more than 9,000 installations worldwide.