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Self-Storage 101 Welcomes Third Partner


Sue Haviland has joined the self-storage management solutions firm Self Storage 101 as the lead partner responsible for the continued growth of its West Coast operations. 

Haviland is the former vice president of operations for such companies as Price Self Storage and Extra Space Storage, and  former district manger for LAACO Ltd. She brings her skills, talents and insightfulness to Self Storage 101. 

“Sue joining our firm as a full partner immediately brings depth to our auditing, turnaround management and operation improvement practices,” says partner Bob Copper.  
With 20 years of experience, Haviland has provided operational leadership, led dozens of employees to attain growth in several venues, has held P&L responsibilities and successfully rebranded acquired stores. 

“Self Storage 101 is one of the few solution firms that has demonstrated growth year over year. I’m excited to be on the delivery side of processes which I personally know work,” Haviland says.  

“Ours is an industry with good-hearted owners and managers who lack consistent and duplicatable operational systems," Copper says. "Sue has a perspective that all will benefit from.  Her commitment and knowledge along with incorporating our methodologies will only mean sustainable growth for our clients.”
Self Storage 101 is a full-service self-storage management solutions firm with offices in Alabama, California and Texas. The company has managed, owned and consulted with hundreds of owners in the areas of business startups and expansion, operations improvement, training and people systems including recruiting and staff assessment.  

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