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To Rent or Not to Rent: That Is the Customer's Question!


Tron Jordheim of PhoneSmart will offer insights on the thought process of a potential renter as well as the criteria prospects use when choosing a storage facility at the Inside Self-Storage Expo in Reno, Nev., July 19-22. Tron's session, "To Rent or Not to Rent : That Is the Customer's Question!" will take place on Thursday, July 20, at 9 a.m. Facility owners and managers will learn valuable information about their customer base as well as how to address prospects' objections and questions.

Jordheim is the director of PhoneSmart, an off-site sales force that helps storage owners rent to more people through its call center, secret-shopping service, sales-training programs and facility locator. You can read what he is up to at For more information, e-mail

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