Image Gallery: Happenings and Highlights From the 2013 Inside Self-Storage World Expo
Ask and You Shall Receive
One of the most popular events at the ISS Expo is the Self-Storage Q&A. Hundreds gather for this free-for-all session that hits on a variety of topics. Moderators Jim Chiswell (pictured with microphone), president of Chiswell & Associates LLC, and Mel Holsinger (not shown), president of Professional Self Storage Management LLC, lead the open discussion. The networking event enables attendees to ask and answer questions on everything from lien sales to tax issues to employee benefits to online marketing.
This year’s Q&A also included real-time polls via texting. Audience members were asked a series of questions such as their occupancy rate, whether they’ve increased rental rates, and if they still buy Yellow Pages ads. To respond, they simply texted their answers to a corresponding number on the screen at the front of the room.