2013 Self-Storage Software Showcase: 10 Industry Suppliers Share Product Features and Benefits
QuikStor Security and Software
Products: QuikStor Express, SmartClient, Ecommerce, QuikStor OnDemand, 3D Site Graphics
Description: QuikStor Express is a third-generation management software designed to automate an operator’s daily routine and streamline common operational tasks. Automated billing and delinquency, detailed reporting, and access-control integration are just some of the time-saving features included.
SmartClient Remote Management Suite offers instant access to real-time data for any number of facilities. Users can quickly and easily perform “global” updates across any combination of facilities at the same time. Whether for a single-site owner/operator, a multi-site corporation or a management company, SmartClient is designed to give the access needed to succeed.
Ecommerce allows tenants to manage their accounts and pay bills online. Prospective tenants can view real-time unit availability and even rent or reserve a unit right from the website. Instant notifications keep the manager notified when something happens online. Ecommerce combines the efficiency of a direct integration to management software with the marketing power of an e-commerce website.
OnDemand is a read-only, Web-based portal accessible from any Internet browser. The at-a-glance dashboard provides an instant graphical status of a facility. The Report Center offers more than 150 reports to view in-depth information, while the Tenant Map provides a quick visual representation of where tenants are located to help an operator better direct his marketing money.
OnDemand GCP provides a real-time interface with our Guardian access-control system at the site. It can even open the gate.
3D Site Graphics allows operators to view the site at a glance with real-time gate activity updates. Occupied, vacant, delinquent, reserved and onsite customers are color-coded and stand out on screen so the manager can quickly identify units needing attention. Noteworthy locations such as the office, keypads, elevators and bathrooms can be identified for easy reference for customers.
Best software feature: Modular enough for any budget, yet powerful enough for the most demanding facility, QuikStor Express offers some of the most innovative partnerships in the industry. Couple that with our tight two-way security integration, and you have a winning software solution.
Training: We pride ourselves on offering one of the most intuitive and easy-to-use storage-specific programs available. Often, no user training is necessary for an operator to start using QuikStor Express. Should basic or even advanced training be desired or required, we offer several training solutions.
QuikStor Express has a built-in “Training Mode” that switches live facility data to a fully operational training database to train new staff or perform trial-and-error self-help without jeopardizing the site’s real data. We also offer numerous training, overview and how-to videos within the software and in the support section of the company website. In addition, users can request live one-on-one webinar training for a more in-depth or personalized training experience.
Upgrades: Updates for QuikStor Express are roughly quarterly, more or less as needed. Updates are free for the lifetime of the software.
Interesting new feature: Everyone at QuikStor is so excited about 2013! Several great projects we’ve been working on will be released this year, as well as new partnerships throughout the industry that will give our users a great edge in their markets. Keep an eye on our website, or follow us on Twitter and Facebook to learn all about the thrilling events and products that will become available throughout the year.
Tech support: We offer several ways to obtain help from our technical-support department. For example, phone, e-mail and remote support are included free of charge for all of our platinum subscribers. We offer an easy, "buy what you need" option that allows users to get support in half-hour increments, only when they need it. We also offer several packages in between that ensure that every facility can get just what it needs at a price that will fit any budget.