Industry presenter Tron Jordheim loves to stir things up and make people think. His seminar at the ISS Expo in Tacoma, Wash., "Why Are You Such Idiots? 10 Ways Self-Storage Owners Shoot Themselves in the Financial Foot" got attendees buzzing even before the show. By the time the event rolled around, they couldn't wait to hear what Tron had to say!

Tron is not only the director of PhoneSmart, a provider of call-center services and self-storage training and coaching, he's a member of the National Speakers Association, speaking to audiences from his colorful personal experiences. He started his first business in the sixth grade with a roll of paper towels and a can of window cleaner. He's been an entrepreneur ever since.