Photo Gallery: Inside Self-Storage World Expo Tacoma, Wash., Oct. 4-6, 2011
This Is How You Do It
Today’s self-storage manager is responsible for a myriad of job responsibilities including rentals, facility marketing, customer service, lien sales, facility maintenance and more. As facility operators are always seeking more guidance on these topics, the ISS Management Workshop has become a show favorite.
The workshop taught by Mel Holsinger at the ISS Expo in Tacoma, Wash., walked attendees through a typical day in the life of a self-storage manager. Mel offered valuable insight on day-to-day operational essentials, from phone sales to delinquent tenants to dealing with broken doors. He also used real-life case studies to emphasize key points.
The company for which Mel is CEO, Professional Self Storage Management LLC, oversees the management of more than 35 facilities in the Southwest.