Jim Chiswell is more than a long-time self-storage expert and consultant, he's a stout advocate for the industry and a friend to many of its participants. ISS Expo attendees know they can turn to Jim for insight on any industry topic and get a thoughtful answer. He's a true connoisseur of the business.

Here Jim talks to several attendees of the ISS Expo in Tacoma about social media. As owner of Chiswell & Associates LLC, Jim is a Twitter fan, using it to keep up on industry topics, attract new business and network with industry professionals.

The roundtable discussions are always popular with show participants because they enable one-on-one discussion on key industry topics. Industry experts from both the operational and supplier side of the business share their personal experience in this interactive setting.