Jenny Bortman (left) and Randy Tipton (right) of Universal Insurance Facilities Ltd. pose with long-time industry colleague Ted Meeks at their booth in the exhibit hall. In addition to showcasing her self-storage insurance programs on the show floor, Tipton contributed to the ISS Expo education agenda with a detailed presentation on specialized insurance coverages for self-storage operations. As president of Universal, Tipton is a well-respected expert in the insurance field. Her company is also a vendor partner of the new Inside Self-Storage Membership Program.