SiteLink, which provides facility-management software and payment-processing services for self-storage operations, has added enhancements to the U.K. version of its cloud-based software and assigned dedicated customer-service representatives to assist the British market. The U.K.-specific product was developed with input from operators in the region and the Self Storage Association of the United Kingdom (SSA-UK) to meet local requirements, according to a company press release.
The software is designed to offer secure, built-in credit card options, dedicated technical support and ready-to-use website integration that includes online payments, unit rentals and reservations, the release stated. To execute online transactions in the U.K., SiteLink partnered with payment-processing company First Data Corp.
"We are delighted to be helping SiteLink achieve its objective of delivering added value to its members,” said Raj Sond, general manager of First Data UK. “Businesses often don’t realize they have a choice in who they choose for their payment-acceptance services. At First Data, electronic payments are all we do, and we focus on helping our customers turn payment acceptance into increased profitability."
The SSA-UK is the trade association for the self-storage industry in the United Kingdom. Its mission is to support member operators and vendors, promote best business practices, and raise public awareness.
First Data provides commerce-enabling technology solutions to about 6 million business locations and 4,000 financial institutions in more than 100 countries. Its customers process more than 2,800 transactions per second and $2.2 trillion per year, according to the release.
Founded in Raleigh, N.C., in 1996, SiteLink offers cloud- and Windows-based self-storage management software as well as built-in, in-house payment processing. Its software integrates with dozens of technology partners’ services including call centers, insurance, kiosks, mobile devices, websites and other platforms.