This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
Store Smarts RSS
Tony Jones

Tony Jones
Manager, Inside Self-Storage Store
tjones@vpico.com

01/28/2016

Staring at a Self-Storage Mountain of Uncertainty? Let ISS Guidebooks Assist on Your Journey

Self-storage can be a rewarding and highly profitable business, but no one should set out to climb a mountain or embark on an unknown adventure without a field guide or trusty trail map. Whether you’re considering an investment into the business, looking to expand an existing operation or are in the trenches of day-to-day management, let the 2016 ISS Guidebook Series assist you on your journey.
More  |  Comment(s) 

12/30/2015

Year in Review: 2015’s Hottest Sellers in the Inside Self-Storage Store

In the tradition of annual year-end lists and rankings, here is a look at the hottest-selling products this year in the ISS Store. The list reflects the heavy development and investment activity that continues to propel the self-storage industry and provides insight to the types of information and topics your colleagues and competitors are consuming.
More  |  Comment(s) 

11/25/2015

Stop Frustrating Self-Storage Customers With Annoying Website Features

As consumer habits have shifted predominantly online, websites play an increasingly critical role in customer engagement. But as you evolve your self-storage website, it’s imperative to keep the user experience in mind. A well-designed website that minimizes customer aggravation will enhance engagement with prospects and strengthen your relationship with current tenants.
More  |  Comment(s) 

10/30/2015

Feast on These Educational Halloween Treats From the Inside Self-Storage Store

Without a trick-or-treating kid in the house, determining which and how much Halloween candy to buy becomes a strategic purchase. Self-storage operators are faced with much more serious buying decisions to keep their businesses running smoothly. The ISS Store has plenty of educational treats to feast on this fall for owners, managers, developers and investors.
More  |  Comment(s) 

09/24/2015

Create Self-Storage Manager Redundancy to Maintain Quality of Service in a Pinch

Task for task, a self-storage manager’s job may be as multi-faceted as any property-management, retail or service position, which complicates the process of setting up labor redundancy but also makes it necessary. How prepared is your business should the manager or owner/manager be unexpectedly incapacitated for an extended period? ...
More  |  Comment(s) 

08/28/2015

Protecting Your Self-Storage Brand Perception in the Face of Disaster

Crisis management is also reputation management. It is the most difficult customer service test any self-storage business can endure. Although keeping your public image intact may seem less important than dealing with the immediacy of damage to your facility and/or tenant property, how you handle both of these areas will determine whether or not you emerge from the crisis with your reputation enhanced or tarnished.
More  |  Comment(s) 

07/31/2015

Is Your Self-Storage Business Name Causing Confusion in the Marketplace?

Great care should be taken when choosing a self-storage business name, not only to instantly convey the nature of your business and imply quality services but also to avoid confusion in the marketplace. The similarity of operator names competing within close proximity could become more problematic as consolidation churns and new players open facilities.
More  |  Comment(s) 

« Previous1234Next »