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The ISS Stor-Edge Blog delivers commentary from industry leaders, exploring critical topics that affect your business. Hear opinions on operational challenges, industry trends, management strategies, top players and much more; join the discussion and share your comments.

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Acts of Social Good = Profit for Self-Storage Operators

Partnering with a charity is a great way for self-storage operators to give back to their community and help others. It can also provide unique networking opportunities as new customers hear about the brand through word-of-mouth and local press coverage. Here's a look at how you can partner with a nonprofit, help your community and entice new customers.   ...
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Assessing the Health of Your Self-Storage Business

As long as the phone keeps ringing and units are rented, you may think your self-storage business is fine. However, a facility checkup is a crucial exercise you should undertake to ensure a healthy future for your business.
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A Self-Storage Manager’s Personal Account of Louisiana Flooding

Following heavy rainfall last month, parts of southern Louisiana have been ravaged by flooding, leaving many homeless. Guest blogger Fay Smithhart, manager at My Self Storage in Gonzales, La., provides a personal account of the flood, how the new facility coped with an influx of desperate tenants, and how the community has pulled together to cope with the disaster.
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Avoiding Slips, Trips and Falls at Your Self-Storage Facility

Obstructed walkways. Water runoff. Uneven surfaces. What do these have in common? Each is a potential hazard for self-storage customers, staff and guests. Learn how you can prevent slips, trips, and falls.   ...
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Throw Away Your Self-Storage Rate Card by Negotiating Your Prices

Self-storage managers are often trained to sell units off of fixed prices, but guest blogger Scott Simon of A1 U Store It in St. Louis argues managers should throw away their rate cards and negotiate higher prices with customers. Simon offers tips on how starting at a higher price can make tenants believe they’re getting a bargain, while increasing revenue for the business.
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Automatic Billing: A Self-Storage Manager’s Friend

Getting your self-storage tenants to sign up for automatic billing is easier than you think. The author shows how a simple change in your approach will have your tenants handing over their credit cards.
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3 Key Qualities to Consider When Hiring Self-Storage Contractors

While self-storage construction generally isn’t complicated, finding a contractor experienced in the sector can be extremely important when developing a project. Guest blogger Jano Montoya of P.B. Brown LLC offers three key qualities to consider when selecting a contractor for pre-construction services.
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