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Amy Campbell

Amy Campbell


Tricks for Improving Your Self-Storage Facility’s Social Media Standing

Social media has become a major force in both our personal and professional lives. However, navigating these social circles can be daunting. Here are a few high points on ways to make social media work for your self-storage business.
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Every Self-Storage Business Needs Rules (and Followers) to Succeed

Without rules and regulations, many people and businesses would spiral out of control. Guest blogger Joel Little says the human element to businesses means employees won’t always place the needs of a company above their own. Therefore, it is critical for self-storage owners and managers to create business standards, set good examples and develop team players.
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Crazy, Weird and Wild Self-Storage Stories: Make Sure You’re Prepared for the Unexpected

Over the last few weeks, ISS has reported on some outrageous things. We’ve had our fair share of wacky news items over the years (snakes housed in units!), but it seems like it’s coming in droves lately. What can you learn from these crazy stories? ...
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Full Disclosure: Self-Storage Customer Service Should Begin With Honesty

For first-time tenants, renting a self-storage unit can be a daunting task. Guest blogger Molly Bilker provides some customer-service perspective based on her experience as a college student renting a unit to store items for the summer. Many of her frustrations could have been avoided, she says, if the self-storage operator had been more honest and upfront.
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Be Prepared for When the Media Comes Knocking at Your Self-Storage Door

The recent discovery of a body in a self-storage unit in California is a great example of how not to act when the press comes to your door. Self-storage owners and managers should be prepared in advance in case they ever find themselves in a similar situation.
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Long Beards = Marketing Gold: Branding Tactics for Self-Storage Operators Courtesy of ‘Duck Dynasty’

When it comes to marketing, self-storage operators should take a cue from the "Duck Dynasty" family, who've turned a little show about building a duck call into a revenue-generating machine.
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Business Users, Residential Challenges Spur U.K. Self-Storage Growth

It took nearly a decade before the concept of self-storage caught on in the United Kingdom but the British market now has more facilities than all of its European Union cousins combined. Guest blogger David Greenwood, CEO of Boxload, says the growth has been spurred by business customers and storage challenges experienced by residential consumers.
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