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Amy Campbell

Amy Campbell


When the Unexpected Happens: Lessons From the Kiwi Self Storage Fire

The fire at Kiwi Self Storage in New Zealand has provided an excellent lesson on the right way to handle an unexpected event. Here's a look at why the self-storage operator has excelled at crisis management, and explore why their tenants might think otherwise.
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Self-Storage and Taxes: Finding the Silver Lining in This Unavoidable Process

You know what they say about death and taxes. With Tax Day approaching on April 15, self-storage operators are diligently working to find savings wherever possible. Here's some advice to make sure you end up in the black rather than the red.
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The Self-Storage Manager Interview: Quirky Questions and Other Trends to Consider

So where do you see yourself in five years? If this is one of your go-to interview questions, it may be time to make some changes. Hiring the right people to operate your self-storage facility is imperative to its success. Here are some interview trends that will help you find the best candidates to fill your open manager position.
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Tips for Protecting Your Self-Storage Customers’ Information

The recent security breach at Target is an eye-opener for self-storage businesses. Operators need to do everything they can to ensure their tenants’ information is locked down tight.
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'Enchant' Your Self-Storage Customers With a Move-In Checklist

There are a lot of steps to the self-storage rental process. A Pittsburgh self-storage operator shares why his facility uses a move-in checklist to ensure nothing is missed.
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Planning and Achieving Your Self-Storage Business Goals in 2014

The turning of the calendar often sparks a sense of renewal, encouraging us all to plan for the year ahead. Now’s the time to start thinking about your own personal goals and the ones for your self-storage business. Here are some tips to get you started.
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‘Tis the Season to Embrace Your Self-Storage Competition

The owners of City Center Self Storage in Pittsburgh recognize convenience is a key to storage and their location may not be convenient for everyone. So they've decided to embrace their competition. Here's how.
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