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Amy Campbell

Amy Campbell


Do You Have the ‘Wow’ Factor? Cultivating the Ultimate Self-Storage Experience

What makes your self-storage facility different than all the others? You can dazzle your potential customers with tales of how safe and secure your facility is, but there is one critical factor that will stand out above the rest.
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Are You Open? Determining Your Self-Storage Facility Hours

Operating hours is a critical consideration for every self-storage facility. All facilities differ, with some open 24 hours, seven days a week, while others may be closed during the night hours or even on a weekday or Sunday.
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The Practical Web: Surefire Ways Self-Storage Operators Can Improve Online Activity

For many self-storage operators, the premise of building a website, using it for marketing and leveraging social media is a bit of a mystery. Reality is there are definitely technical aspects that are better left to professionals. But when it comes to using the Web to drive your self-storage business, it’s time to start thinking of it as a practical tool.
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Self-Storage Tenant Protection: Beware of the Hazardous 'Other Insurance' Clause

Many self-storage tenant-insurance providers have created programs by patching together policy forms from the insurance carriers providing the coverage, going as far as taking a commercial-lines policy to make it fit personal-lines exposures. However, this creates potential pitfalls. One is a clause called “other insurance.” ...
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Self-Storage Operators: Are You Saving for Retirement?

For most of us, retirement is a magical place we can only hope to reach. Yes, we’ll all reach an age where we can longer do the day-to-day grind, but few of us believe Social Security will fund our lifestyles—modest as they may be. So we’ve turned to retirement funds, savings accounts, investments in our homes and businesses with the hope that one or all of these will ensure there’s money in the bank on retirement day.
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10 Things to Consider When Raising Self-Storage Rent

In response to a recent thread on Self-Storage Talk about the logistics of raising self-storage rent, SST member James Webb posted these 10 tips.
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Self-Storage Marketing: What We Can Learn From Super Bowl Ads

The Super Bowl is as famous for its creative and fun ads as it is the actual game. And while self-storage operators don’t have multi-million-dollar marketing budgets like these advertisers, they do have one thing in common with these big-name companies—the chance to be super creative. Yes, it can be tough to find new and interesting ways to promote a self-storage business, but it can be done.
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