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Amy Campbell

Amy Campbell


Acing Your Next Self-Storage Job Interview

For most of us, a job interview is an anxiety-ridden, frightening event. But it doesn't have to be. Self-storage professionals who are seeking new opportunities need two things: a preparation plan and a healthy does of confidence. Follow this advice to ace your next job interview.
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Body Talk: What Are You ‘Saying’ to Your Self-Storage Customers?

Developing an awareness about body language can help self-storage operators better understand their customers and communicate more effectively. If you’re clueless about body language—reading or presenting it—it’s worth the time to learn about it.
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‘Chip’ Technology and the Self-Storage Operator

EMV (chip) technology has arrived, but few self-storage operators are embracing it. Should they? Here's a look at the pros and cons of making the investment in a chip-reader system.   ...
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Is Your Self-Storage Occupancy at 100 Percent? Here’s Why It Shouldn’t Be

In the world of self-storage, the phrase, “My facility is 100 percent occupied,” was once considered a great statement to make. However, if you claim it nowadays, you might be in for a lecture. This is where revenue management plays a critical role. With self-storage demand at an all-time high, you simply can’t ignore the importance of having a proper plan in place.
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Avoiding Heat Stress: Keeping Self-Storage Operators and Tenants Safe

As a self-storage operator, you likely spend most of your day indoors. However, there will be times when you need to be outside. It’s critical to be cognizant about heat stress for your own safety and that of your customers.
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Lessons to Learn From a Recent Self-Storage Tenant Shooting: What’s Your Responsibility?

A recent shooting a CubeSmart facility offers some lessons on safety and security for all self-storage operators. Here are some steps you can take to keep your property safe.
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Self-Storage Managers May Soon See a Bump in Their Paychecks

What would you do with a few extra hundred dollars a month? Many self-storage managers will soon find out. Yesterday, the U.S. Department of Labor announced the long-awaited update to its overtime regulations. Before you break out the bubbly, there some things you need to know.
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