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Teri Lanza

Teri Lanza
Editorial Director
tlanza@vpico.com

'No More Drama!' The Rallying Cry of SST Members

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In 2002, R&B artist Mary J. Blige had a hit with the song "No More Drama," in which she details all of the troublesome facets of her life that she would like to be rid of. Given that Blige struggled with addiction, abusive relationships and other baggage, the song served as a catharsis, and Blige has presumably lived a life with less drama since then.

If only it were as easy as writing a song for self-storage operators to get rid of their drama—or rather the drama of their tenants. Often, tenants are finding new ways to shock you by bringing their personal problems to your business's doorstep. That fact is evident if you take a look at  this discussion thread on  Self-Storage Talk, the official online forum for Inside Self-Storage. Crazy stories of divorcees assaulting each other, verbally and physically, abound. Others share stories of parents berating their children or stepchildren. The stories range from freakish and funny to sad, as many times these confrontations result in a call to the authorities. No one wants a full-blown domestic dispute at their facility.

If you have a story to share, register a username if you haven't already, and post in the thread. Maybe getting it out in words will provide you some of the relief that Mary J. Blige experienced.

Unfortunately, it's unlikely that simply asking for drama to leave your property will work, no matter how emphatically you utter the "no more drama" mantra. The nature of self-storage and its customers dictates that people dealing with upheaval are likely the ones who want to rent your space. But when drama does strike, instead of letting it stress you out, use the forum as an outlet to poke fun at the situations or gather support for them. It's humor that gets us through stressful times, and I think you'll find that the forum consists of thousands of people who can empathize with you, will laugh with you and will provide good advice.

Here's wishing you several months (at least) that are drama-free.

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